Privacy Policy
Effective Date: February 1, 2026
Elite Bio Supply (“we”, “us”, “our”) operates elitebiosupply.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment processors)
- Order history and communication preferences
We automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website and search terms
- Device information
How We Use Your Information
- To process and fulfill your orders
- To communicate about your orders, account, or inquiries
- To improve our website and product offerings
- To send marketing communications (with your consent)
- To comply with legal obligations
How We Protect Your Information
We use SSL encryption, secure payment processing, and follow industry-standard security practices. We do not store credit card information on our servers.
Third-Party Services
We may share your information with:
- Payment processors (to complete transactions)
- Shipping carriers (to deliver your orders)
- Analytics providers (to improve our website)
- Marketing platforms (with your consent)
We do not sell your personal information to third parties.
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights (Canadian Privacy Law)
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your personal information
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of 7 years for tax and legal compliance.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Email: support@elitebiosupply.com